Other Child and Family Services
Home/Other Child and Family Services

The Child and Family Team

The Child & Family Service at The Canopy provides support and assistance to help you make the positive changes that you would like to make in your family. Our aim is to support you to improve the safety and well being of your children by providing a flexible and respectful service that builds on the strengths of your family. Any member of the family can call us and we also take referrals from other services.
Phone 02 4954 5277 or email childfamilyteam@thecanopy.org.au.


When should you call?

  • When you feel that you would like to make some changes OR
  • When you could use some extra support to help with parenting and to work out what you can try next.
  • When you are concerned about how your children and family are going and you would like some information,support, advice or encouragement.
  • When you are having trouble finding the right  information about support in your local area for your children and family.


What will happen when you call?

When you first contact the service the child and family worker will talk with you about what your needs are and how we can assist you with the information and services that you are looking for. We may also have some other ideas or suggestions that you may like to consider.



Families with dependent children aged 0-12 who live in the North Lake Macquarie area.This includes the following suburbs: Argenton, Barnsley Cameron Park, Cardiff, Cardiff Heights, Edgeworth, Elermore Vale, Fletcher, Glendale, Holmesville, Killingworth, Macquarie Hills, Maryland, Minmi, Rhonnda, Seahampton, Teralba, Wakefield and West Wallsend.


*** If your family is already receiving other casework assistance from Department of Community and Justice, you are not eligible for individual work, but will still be able to attend our parenting  programs and weekly groups.



Intensive Family Preservation and Intensive Family Support

This service is by referral only.

Aim of Intensive Family Services:

  • To keep children at home in a safe, stable & nurturing family environment
  • Improve parenting capacity & family functioning
  • Improve children’s well-being
  • Prevent unnecessary placement into Out Of Home Care


Support Provided

Support for your family may include helping you to:

  • Improve parenting skills
  • Increase support networks
  • Improve skills in areas such as budgeting
  • Improve household living conditions and  routines
  • Resolve difficult situations
  • Strengthen family bonds and reduce family  conflict
  • Look at the needs of particular family   members
  • Improve child safety and wellbeing


Our Services

  • Child and Family Services

    Provides support and assistance to help you make the positive changes that you would like to make in your family. Support and parenting programs available at a range of locations.

  • Community Activities

    The Canopy is a non-profit community organisation that manages local services and projects which aim to provide safe and welcoming environments for children, families and communities to grow.

  • Venue Hire

    The Canopy manages a number of well-equipped venues with a variety of facilities for hire.

  Chairs Tables Additional
Activity Room 1
(Main Hall)
100 Function Chairs 10 Mobile Folding Tables 2 Folding Trestle Tables 5 Children's Chairs (weekday only), 6 Children's Tables (weekday only), Two Seater Couch and Two Single Couch Seats (weekday only) Children's artwork will not be removed unless agreed in writing at least 2 weeks prior to event
AActivity Room 2
(Front Room)
40 Function Chairs 7 Mobile Folding Tables Portable Whiteboard
Activity Room 3
(Soundproof Room)
1 Tub Chairs 2 Trestle Tables (behind cupboard) Ten Children's Chairs, Two Seater Couch, Two Single Couch Seats, Portable Whiteboard and Two Coffee Tables
Activity Room 4
(Kids Room)
40 Function Chairs, 4 Tub Chairs 4 Mobile Folding Tables Children's Play Table, 15 Children's Chairs, Cubby House
Commercial Kitchen Commercial fridge, freezer, dishwasher, stove, oven. Crockery, cutlery and other kitchen equipment is not a standard inclusion and will only be provided on request.